Tuesday, April 23, 2024

TV LICENSE ENFORCEMENT AND INVESTIGATION OF 17 NEW TOLSTA.

 

What does that means to someone who has never owned a TV?



 

It was back in 2020 that I filled in a form from the TV Licensing people to state that I hadn’t got a television. It seemed then very odd that I should somehow require their permission not to have a television, and that I would be hearing from them again in three years’ time, just to make sure I hadn’t been tempted by the allure of television. I included a note with said form stating that I would not be responding to any further enquiries, and that I would inform them if I purchased a TV, or acquire any other method of viewing or downloading their programs.

If I’d known just how much fun this has given me I would have kept more of the letters that started to arrive early in 2023. I have only one from Ross McTaggart, the Customer Service Director from back in April 23, when I was still down with my brother in Cornwall. I did watch some TV with him, but I soon became bored and found it very difficult to hear anything. I thought this might be due to my age but then discovered that with older films I could hear every word, so this must be something to do with actors mumbling. It was only on my return to Tolsta in early May that I wrote my first rather curt reply to Ross that deliberately did not post. I saw no reason to waist a stamp, but by June things started to liven up when my case was taken further by Gordon Smith, the enforcement manager based in Dundee. These letters became more threatening in nature and the following are the series of my unsent replies, which provided me with considerable amusement.

10th May 2023

Dear Ross, I’ve just opened your letter from April, which arrived during my absence having spent the winter months down in Cornwall undergoing treatment for cancer. You are correct in pointing out to me that I am the present occupier and that my property is unlicensed for a TV. Now tell me something I don’t know, because I certainly don’t need permission from a consumer service director not to have a TV or at least I do hope not. 

20th June 2023

Dear Gordon Smith, I’m afraid I burnt your letter along with all the other unsolicited junk mail, but it would seem that my lack of communication has meant an upgrading from Consumer Service Director, and that I now find myself in the safe hands of the Enforcement Manager, namely you Gordon. It will be interesting to see how this process works and to what length you will go to before choosing to ignore me. As far as I know there is no law that compels one to reply to your letters, so for now the conversation if you can call it that, will be a bit one sided. I am choosing this non-communicative course of action as an experiment to shed light on the way in which the TV licencing company conducts itself. I remain confident that when a simple investigation is launched all will become clear. Maybe you’ll take my silence as some sort of proof that I must be secretly watching your programs, I do hope not. Yours the Legal Occupier.

18th July 2023.

Dear Gordon, All has gone quiet from your end. Your last letter was dated back in June and here we are, already half way through July. How goes the investigation? Have you discovered if I’m male or female, because these days with the hormonal treatment I’m receiving I’m not too clear on that point? Can I still expect a visit? I would not like to think of the enforcement officer coming all this way and not finding me at home, so a little notice would be good. Maybe you have to wait until you get enough addresses to make the journey over to Lewis worthwhile. I am not trying to delay or stop this visit, simply wondering if it is the done thing to offer tea or coffee. It did occur to me that perhaps your letters are computer generated and that all this means nothing. One hears of so many scams these days, I even wondered if you Gordon might be computer generated, I do hope not. Yours, the legal occupier.

 

1st August 2023.

Dear Gordon, Your latest correspondence left me both pleased and disappointed. Pleased to see that this time your letter came with a big red stamp of visit approved and officially signed by Scott. I love the way you all have such Scottish sounding Christian names. Saddened, because you still don’t seem any the wiser as to my sex and continue to address me as the legal occupier. I don’t suppose either you or Scott will be making the trip over to Lewis since with 5000 addresses a day being done you must have a veritable army of enforcement officers. Good to think that in my own little way I’m doing my bit to help with the unemployment levels. Your investigation has quite rightly led you to the conclusion that there is no TV licence for this address, but Ross must have told you that from the outset. I can only think that your records are somewhat incomplete if you still intend to continue to a visit. They should have shown you that three years ago I told you I had no TV and would not be replying to any future enquiries unless the situation changed. I didn’t consider I needed anyones permission not to have a TV. If Gordon, you are amongst those fans of BBC Scotland’s Home of the Year, you may have noticed that this address is also the same as the winning home for 2022. During the broadcast it was made clear by the judges that there was no TV or modern gadgetry, but then maybe you don’t watch that sort of thing.

Comparing your now blue signature to the previous black one, it is evident that both yours and Scott’s are printed, which in turn leads me to the sad conclusion that both you and Scott are computer generated. What a sad thought, are there any real human beings left out there in this age of artificial intelligence? It makes me wonder what sort of programs people are watching on TV, and if they are not all being brainwashed by A.I. I do hope not, yours still the legal occupier  

1st September

Dear Gordon, My word what a splendid red envelope. You must let me know where you get them from. Another month has slipped by and still you are addressing your letters to The Legal Occupier, which makes me think that your so called investigation has been very shallow indeed. By now I would have expected your team to have at least discover my name if not my sex. I suppose this must mean my initial suspicion that you are computer generated is most likely correct and that whoever wrote the program did a very limiting job on it. What a shame, as I was rather impressed by your job  tittle of Enforcement Manager, although now it sounds more like someone who’s in charge of stuffing pork sausages. By the way, your signature is terribly easy to forge. Just thought you should know with all the fuss made these days about identity theft and security passwords.

Your last letter told me to expect a visit on the 10th August, and although I had friends staying that week I was still somewhat excited about a visit, then disappointed that nobody turned up. It seems we have turned full circle, for now you give no date at all, only that an Officer has been scheduled. What does that mean? Have I simply been put on a list, and to what purpose? I don’t think you’re taking this seriously enough Gordon, and are wasting tax payer’s money with idle threats. When can I expect some action, and what happened to Scott and his nice red stamp of approval? Perhaps he’s been sacked and you’re next on the list, I do hope not. Yours as ever, The Legal Occupier


   

 

18th Sept 2023

Dear Gordon, It’s now the 18th September and still no letter from you this month despite you saying that an officer has been scheduled to visit my home. I notice this is the exact same words used back in April by Ross Mc Taggart your Customs Service Director. (Great job titles by the way). Was that just another one of your idle threats, because by now you should know that doesn’t work, not in my case? We seem to be into one of those famous circular computer programing systems. I notice you don’t actually put a date to your letters, just the month, but I thought by now I’d usually heard something. Maybe it’s the summer break, but I expect your well into the investigations and I’m fully conscious that I’m not the only person to be causing problems. I see there has been progress of sorts in that I am now referred to as Sir/Madam. Well done, you have established that I exist even if my sex remains a mystery to both of us. I don’t think I’d like your job Gordon as it seems difficult to imagine what satisfaction can be obtained from it. I looked up enforce/enforcement in my 1971 Collins dictionary to see if that could shed any light on exactly what your job entails. To give strength to; to put in force; to impress on the mind; to compel obedience; to impose action upon; to urge on; to execute, all very fine words, but in my particular case none of them seem to be working. It must be frustrating, I mean people like me, the Sir /Madams of this world who simply will not reply to your letters no matter how much impressing or compelling you might do. I would find that very depressing and maybe that’s the reason I haven’t heard from you this month, because you’re off sick with depression. I do hope not. Yours, decidedly undepressed Sir or Madam.


 

28th September

Dear Gordon, What a relief, at last a letter, you had me worried. Well it seems we have indeed returned to square one, like a game of snakes and ladders, although I’m not sure if it’s you Gordon or me who’s slid down the snake. Gone are the nice red envelopes and official red stamp, replaced by rather dull brown envelopes and a rather insipid and far less threatening green code number IN0100A3D8. Having said that I do rather like the little extra slot window design especially to display my code number to all and sundry. Am I perhaps supposed to do something with this code? In this age of high security it is a welcome change to see something so personal to me banded about for all and sundry to see, but then perhaps the code has no real value. To be admired none the less, like the stoic few who still send postcards without a care in the world as to who might read them. As a child I remember well our old postman Cecil Minors coming into our kitchen, knocking his pipe out into the sink and then informing my mother that my aunt was coming to stay.

You say this special number is to target unlicensed homes, but personally I can’t see it making any difference, it’s a number nothing more or less. You state also that your letter is a formal notification that my details have been passed to your Dundee Enforcement Team, but Gordon if you look back to your letter in June it states quite clearly that you had scheduled a visit by an officer from Dundee Enforcement Division. I think you might be losing the plot Gordon, surely it would be simpler all round just to make that famous visit rather than saying it could happen at any moment. Yes and pigs might fly, and if you don’t do it soon I’ll be heading south for my London exhibition, and before you know it we’ll be having an anniversary, and I’ll be wondering if I should bake a cake or send a card. Once again I can only surmise that such ridiculous behaviour could only come from a computer. So, either the empty threats have gone full circle, or you are truly suffering from early onset of dementia, I do hope not.  Yours once again the Legal Occupier.

 

Dear Kerry, Even from the outside of the envelope I could tell things had changed. There displayed for all the world to see through the long slit window was the statement Official notice: investigation opened. Then inside I noticed immediately that there was a new signature, and a new Dundee Enforcement Officer, namely your good self-Kerry. A lovely place Ireland, but then perhaps I’m jumping to conclusions, very unprofessional of me. You see what Gordon failed to realise throughout all those months of non-communication was that although he banded about those fine words of investigation and official as some sort of threat, it was in fact him who was being investigated by me. Well, perhaps not solely him, but at least the system that you have in place and at what point it ceases to function. So, Kerry welcome to the investigation, and I hope you have less hot air in you than Gordon did, but judging by your first letter that doesn’t look likely. In fact it all seems very familiar even down to Scott’s little signature on the red stamp of visit approved. I’m so glad he’s still about to lend a little moral support, but I want to see you get down and dirty Kerry, and above all else some action please. If not, I shall have to conclude that you are simply another cloned or updated version of Gordon’s computer program. I like to think Gordon got promotion, but fear the worst, off sick or even fired, I do hope not. Yours as ever the uncommunicative owner/occupier.  

 

20th Nov, 2023

Dear Kerry, I knew as soon as I saw the red envelope it would be from you. I have to admit to a little excitement every time one of your letters arrive on my doorstep. What new line of attack will they have dreamed up? Well, to start with there was the red envelope. Exactly the same format as the brown envelope in Gordon’s final communication, accept the long window was filled by big bold capitols informing me this was an OFFICIAL NOTICE, which made only a little more sense than the long number Gordon allocated me, I mean it’s hardly likely to be unofficial notice after all these months. Inside was a total let down, uninspired and frankly a total waist of paper. While you continue to call me The Legal Occupier I find it hard to believe that you’ve even begun to launch your famous investigation. Over the past nine months you haven’t even managed to discover my name. You state for the umpteenth time that I should expect a visit, but you say that every month and nothing happens. Frankly Kerry I had expected better from you. You know, a bit of enthusiasm for your new job, but instead it’s the same old story, which by now you must realise is getting you nowhere. I think perhaps you all have a fear of crossing water, and true the Minch can be quite wild at this time of year. Will this go on for ever, because it’s really becoming rather tedious? If that’s your only game plan, to bore me into responding then you sorely mistaken. I’ll simply be reduced to chucking your letters in the bin, unopened? When I see those little coded squares, I wonder what information they might contain. It often feels like we have already reached judgement day and the world is now run by Sky Net and machines. I’m going away down to London and Cornwall at the end of this month. Maybe you’ll make a special effort for Christmas and come calling in your Santa costume, I do hope not.

April 16th 2024

Dear Ross, Your back, things have indeed turned full circle as it was nearly a year ago since you wrote, and I thought at first glance that this was the same letter I’d received back in April 2023. However it stated that a local investigation was active in my area. I have to say that didn’t fill me with any great confidence that anything had changed, and during my absence during the winter months Kerry seemed to have totally given up. Those few weeks I spent with my brother reinforced my resolve to never bother with a television, and frankly I was horrified at some of the rubbish he watched. It never ceases to amaze me what intelligent people see as entertaining. OK perhaps once in a while to simply switch off, but week after week the same repetitive garbage? At this point I must be clear that I’m not accusing the BBC of being the sole producers of rubbish, I’m simple horrified at the colossal choice of what passes today as entertainment from so many channels. I was also astounded at the price of a TV licence. I enjoy watching films and have built up quite a collection from my local charity shop at 50p a throw. Imagine how many films I could get with the price of a licence. OK they’re not the latest releases, but neither are most of yours, and I have my own system in choosing what to watch as well as the feel good factor of supporting the local hospice.

THE END GAME Wednesday 17th

This evening, surprise, surprise, a charming young man called round just after seven. If I hadn’t hurt my back this afternoon I’d have been out for a walk with Donald, and missed him. At first I took him to be someone come to read the meter, but no, this was indeed that much talked about enforcement visit. To be honest I thought they were a figment of both yours and my imagination, but here he was large as life and all the way from Glasgow. Hurray! I’m not sure what he made of my jubilant reaction, perhaps not the usual reception as I usher him in to BBC Scotland’s Home of the Year 2022. So evidently delighted to see him, I explained the amusement I’d had over the past twelve months of non-communication. It came as a relief to hear that none of you Ross, Kerry, Gordon or Scott are actually computer generated, however the letters that have been sent out are most definitely computer generated, and in my case totally ineffective in producing any response. When writing letters to people I’ve never met I always find I have a mental image of what they look like. Ross I saw as taller that average, clean shaven chiselled features and what I would call a distinctive nose, Gordon seemed to have a rounder face to the point of being puffy, possibly due to a fondness for the whiskey. Scott was positively tiny with a severely receding dark hair line, and dear Kerry was blond, good bone structure, but with a touch too much makeup for my liking. I’m sure my imagination is wildly inaccurate, but perhaps it’s the artist in me that can’t help putting faces to names. You on the other hand can easily look up BBC Scotland’s Home of the Year 2022 on U-tube and see me.

As I stated right at the start, “I do not need your permission not to have a television”, and there is no law that states I have to respond to your unsolicited letters. So have we learned anything from all this? Perhaps I am that oddball that no computer programmer would dream of catering for. As for the investigation, I do believe that nothing at all was done in that respect, since you failed even to discover my name. However you have provided me with a better quality of entertainment than much of your broadcasted programs and for that I am grateful, although I wouldn’t go as far as to say I’ll miss those letters. Presumably I now have three years of peace before your computer kicks back into action. Or, maybe you have got the message, and that it has been noted somewhere on your files, that it will be me who informs you if I have some sort of mental breakdown and purchases a television. I do hope so. Yours faithfully Tom Hickman, the legal occupier of 17 New Tolsta.     

 

 

1 comment:

  1. Nice one Tom.
    They don't believe that anyone can not want a TV...

    ReplyDelete